Return & Refund Policy
At Padam Clothing, your satisfaction comes first—returns are quick, simple, and hassle-free.
Returns
- We accept returns within 15 days of delivery.
- To be eligible for a return:
- Proof of purchase (such as an order confirmation or receipt) is required.
- Items must be unused, unworn, unwashed, with tags attached, and in their original packaging
How to Request a Return
- To initiate a return, please email us at studio.padamclothing@gmail.com.
- Once your return is approved, our delivery partner will contact you to arrange a pickup from your address—no need to ship it yourself.
- Please note: Returns not requested through studio.padamclothing@gmail.com will not be accepted.
Refunds
- After your return is received and inspected, we will notify you of the approval or rejection.
- If approved, your refund will be issued to your original payment method within 10 business days.
- Please allow additional time for your bank or card provider to process the refund.
- If 15 business days have passed since your refund was approved and you haven’t received it, please contact us at studio.padamclothing@gmail.com.
Damaged or Incorrect Items
- If you receive a product that is defective, damaged, or incorrect, please email us immediately at studio.padamclothing@gmail.com with:
- A photo of the product
- A short description of the issue
We’ll prioritize your request and resolve it quickly—either by sending a replacement or processing a refund.